Business operations require 24/7 support and monitoring. GST’s customized services extend beyond staff augmentation. GST’s certified and trained professionals can provide the necessary services to meet your mission-critical objectives and business workflow.
MONITORING & ALERTS
• 24x7x365 monitoring
• Data center alerts
• Security alerts
DOCUMENTATION & REPORTING
• Maintenance & warranty list
• Asset & software inventory
• Customized reports
SERVICE DESK
• Local GST service desk
• Remote desktop management
• Comprehensive ticket reporting
HARDWARE SUPPORT
• Software updates & patching
• Routine maintenance
• Basic warranty support
• System upgrades
PREVENTATIVE MAINTENANCE
• System health check
• Software & patching updates
• Restoration testing
BACK-UP SUPPORT
• On-site backup maintenance
• Backup strategy & planning
• Backup checks
CLIENT MANAGEMENT
• Strategic review meetings
• Product procurement services
• Vendor liaison
• Industry updates and roadmaps
CYBERSECURITY SUPPORT
• Web content filtering
• Vulnerability reports
• Firewall maintenance
• Endpoint security updates